2008-01-18, 4:54PM CST
IT Support / Records Management Coordinator / Help Desk Support
At Imperial Homes, Inc we are currently seeking an Entry Level IT Support / Records Management Coordinator to work in our southwest Houston, TX facility.
Duties and responsibilities:
Under general supervision provides employee help desk and on-site support for technical inquiries received via telephone and/or e-mail. Assesses nature of problem and resolves support issues. Coordinates the collection, storage, retrieval and destruction of company documents in accordance with established guidelines.
IT Support
**Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from internal and external users experiencing problems with hardware, software, networking, and other computer-related technologies.
** Handles problem recognition, research, isolation, resolution and follow-up for routine user problems, referring more complex problems to the Senior IT Support.
** Installs and upgrades work stations
**Maintains Inventory Management Database.
Records Coordinator
**Develops and maintains hard copy filing system and computer database for company documents.
**Insures document retention complies with company and legal guidelines and arranges for secure destruction as outlined in company policy. Sorts, Files, catalogs and forwards records to off-site storage. Retrieves and distributes records as requested and tracks to insure timely return.
**Assists with establishing and implementing document policies and procedures.
**Assists with establishing retention periods.
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At Imperial Homes, Inc we value our employees.
We Offer:
• Monthly closing bonus opportunity
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic and Supplemental Life Insurance
• Short & Long Term Disability
• 401K
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About Us
Imperial Homes was started in 1990 by Terry Hartzell, founder and current President. His mission was to create a company based on quality and integrity, that could offer all the customer care benefits of a smaller company, coupled with the ability to keep prices lower much like that of a large production builder. We are proud to say he has succeeded in that goal. Today, Imperial Homes is one of the top twenty-five homebuilders in the Houston area with $107 million is gross revenue and 333 closings for 2007. Focus is on a “move-up” market with homes priced from $140s to $600,000 + range and a willingness to make custom changes to provide buyers with a home as unique as their needs. The company is widely known for its performance in delivering high quality craftsmanship and design and for its strong relationships with customers and its dedication to customer satisfaction. Imperial Homes is proud to be ranked one of the Top 50 Best Companies to Work For by Professional Builder Magazine. Our goal at Imperial Homes is the continuous development of a growing, prosperous homebuilding business. We believe the key to our success is the strengths, skills and individual contributions of our most valuable asset...our team of dedicated employees. We offer a comprehensive salary and benefits package including competitive salary; marginal monthly closing bonus; health, dental, life, long and short term disability insurance; 401k with employer match; holidays; vacation; employee discounts on some of the homes we build and the chance to negotiate directly with our vendors to purchase homebuilding products.
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Requirements:
• Advanced Microsoft Office Suite
• Intermediate Access
• Knowledge of computer hardware, software, operating systems
• Knowledge of troubleshooting
Required: Degree in Information Technology or related field or equivalent work experience.
information technology, IT, computer software, computer hardware, Microsoft, work stations, e-mail, technical support, tech support, computer support, help desk, troubleshoot, IT support
If this position sounds good to you, please apply on line.
Visit our web site at www.imperialhomestexas.com
- Location: SW Houston
- Compensation: Salary based on experience + benefits
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
PostingID: 543734257
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It is ok to contact this poster with commercial interests.
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